Virtual Conference Schedule

Purchase access to 16 hours of expert local government advice and training—presented in video format, LIVE from the 103rd Annual Conference.

  • Archives of the Virtual Conference are included in the registration fee for all onsite attendees. 
  • ​All times listed are Central Daylight Time; please adjust your schedule accordingly. (If you are unsure what the adjusted time is in your time zone, find out here.)



Schedule with Descriptions

SUN 3:00-
5:00 pm
  Opening General Session
Keynote: Courage Under Fire, Rabia Siddique

Presiding: Lee Feldman, ICMA President; City Manager, Fort Lauderdale, Florida
MON 8:30-
9:30 AM
  Keynote: The New Urban Crisis, Richard Florida
11:00 AM
  Dynamic Digital Experiences in the Public Sector
Session Leader: Karla Gill, Senior Vice President and Chief Information and Innovation Officer, ICMA-RC, Washington, D.C.
Panelists: Lori Summers, Vice President, Business Technology Transformation, ICMA-RC, Washington, D.C.; 
Joyce Ulrich, Managing Vice President, Chief Technology Officer, ICMA-RC, Washington, D.C.
11:00 AM

Equity and Inclusion: What We Don’t Know
Speaker: Ron Carlee, Director, Center for Regional Excellence
Strome College of Business, Old Dominion University, Norfolk, Virginia

2:00 PM
  Maximizing Resources for Smaller Communities
Session Leader: Donna Vieiro, Township Administrator, Township of Holmdel, Holmdel, NJ
Panelists: Daniel Miera, City Manager, Central City, CO
Ralph Wise, Village Administrator, Hebron, OH
Shelley Zorn, Executive Director, Thomasville Payroll Development Authority, Thomasville, GA
2:00 PM
  Reconnecting the Individual to the Community
Session Leader: Alison Zelms, Deputy City Manager, Mankato, MN
Panelists: Amanda Nagl, Engagement Manager, Bang the Table, Windsor, CO
Doug Linkhart, President, National Civic League, Denver, CO
3:40 PM
  Building Courage and Connection
Speaker: Felicia Logan, Director, Leadership Development, ICMA
Richmond, VA
3:40 PM
  Dealing with Immigration Issues: The Real Story and Lessons Learned
Session Leader: Veronica Lara, Director, Department of Small &
     Minority Business Resources, Austin, TX
Panelists: Shelley Dickstein, City Manager, Dayton, OH; Milton Dohoney, Assistant City Manager, Phoenix, AZ
Rosalind Gold, Senior Director of Policy, Research and Advocacy,
     NALEO Educational Fund, Los Angeles, CA
TUES 8:30-
9:30 AM
  Keynote:True Moral Leadership - Anna Maria Chávez
  11:00 AM-
12:15 PM
  From Sleepy to Chic: Making Main Street Cool
Speaker: Laura Allen, Town Administrator, Berlin, MD
  11:00 AM-
12:15 PM
  What’s Next for Health Care Reform
Speaker: David Schwartz, Head of Global Policy, Cigna, Bloomfield, CT
3:10 PM
  Crisis Leadership: Rising to the Challenge
Session Leader: Deval Allums, BusinessDevelopment Manager, Siemens, Houston, TX
Panelists: Greg Balukonis, Town Administrator, Dudley, MA
Duncan Campbell, Baie-D'Urfé, Quebec, Canada
Howard Kunik, City Manager, Punta Gorda, FL
Mpilo Brilliane Ngubane,Durban, South Africa
3:10 PM
  Reaching for the Top Job: What’s Holding You Back?
Session Leader: Nicole Ard, City Manager, Greenbelt, MD
Panelists: Ann Braga, Director, Talent Acquisition Management & Employment, Boston, MA
Gloria Hurtado, Deputy City Manager, Santa Rosa, CA
Sheryl Sculley,City Manager, San Antonio, TX
4:40 PM

Building and Developing Public Trust through the Budget
Speakers: Chris Fabian, Co-Founder,  Center for Priority-Based Budgeting, Lakewood, Colorado; Eric Keck, City Manager, Englewood, Colorado


4:40 PM
  Your Town’s Not Too Small to Plan
Session Leader: Robyn Stewart, Assistant City Manager/Economic Development Director,
     Worthington, OH
Panelists: Brent Hinson, City Administrator, Washington, IA
Margaret Norris, Municipal Management Consultant,
     University of Tennessee-Municipal Technical Advisory Service (MTAS), Knoxville, TN
Kenneth Terrinoni, County Administrator, Boone County, IL
WED 8:30-
10:30 AM
  Celebration of Service: Keynote: Simon T. Bailey, Leading amid Uncertainty
[final closing ceremony]




Schedule with Descriptions

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